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One Day Away

Welcome to our new feature, One Day Away! 
Our mission here at Shelby Jewel is for you to love and feel confident in every piece you purchase. We believe being able to try on styles helps with that mission. 
If you are in the Memphis and surrounding areas, you now have the convenience of this! One Day Away is a 24-hour try-on session.
This allows our customers to be able to try-on as well as style new pieces with pieces in their closet in the comfort of their home on their own time. We want you to feel as comfortable as possible when experiencing our curated pieces. 
The following cities are available for One Day Away in TN:
Eads, Lakeland, Arlington, Somerville, Oakland, Millington, Bartlett, Cordova, Collierville, Germantown, East Memphis, Midtown Memphis, Downtown Memphis
In Mississippi:
Olive Branch, Southaven
The Process:
  • Search styles on shelbyjewel.com that you would love to try - whether it be for an upcoming season, occasion, or just want a refresh in your wardrobe
  • Email info@shelbyjewel.com with style names and all sizes you would like to try in it. Please include your address that you would like the drop-off to take place at - residential or work address. (If the pick-up location is different from the drop-off, we ask that you specify that in the email.)
  • We will then email you back confirming we do have the sizes you would like (if you didn't get a chance to check) along with the day we will drop it off. You can schedule a day for it to be dropped off! We will send you an email when it has been delivered. If you email us after 3 PM CST, it will be dropped off the next business day unless there is an urgency. We are here to serve you! 
  • Try-on all the pieces you received that night or next morning. Have fun in styling them with all the pieces you already have in your closet. It can make such a difference!
  • Email us as soon as you have made your decision with the pieces you would like to buy in the sizes. There will soon be a card in every order that has the style, size and color along with the price of each so you may keep up with which pieces you would like to choose. 
  • We will then pick it up at the pick up location the next day as well as email you an invoice that very day to check out. We ask kindly that you check out promptly. 

We want to make shopping with us as easy and as seamless as possible!

 

Disclaimers:

  • This process is a 24-hour process. We ask that you try not to have an extension, unless there is an exception.
  • If you need a size exchange or want to try more styles, I can drop it off as I do the next day pick-up.
  • There is no Sunday pick up or drop off unless there is an exception of urgency or I may be out in that area. It will be picked up or dropped off Monday.
  • Please do not wear the pieces out until you have purchased the piece.
  • All returning clothes must have tags left on them. 
  • Please have them set outside or in an agreed set spot when we arrive or be ready to meet at your work, if necessary. 
  • It is first come, first serve. Out on One Day Away, they are subject to being bought online. We are first an e-commerce site. Let us know as soon as you can so that we may be able to send you your invoice for your quick convenience. They are not on reserve until an invoice has been sent out. 
  • If you have any questions at all regarding size, styling, extension, or changes in dates or locations, please email me at info@shelbyjewel.com 

Thank you so much for shopping Shelby Jewel!

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